Effective Date: 28 May 2026

These Terms & Conditions apply to all bookings, services, online payments, website use, party packages, and customer interactions with Pampered Perfectly.

By accessing our website, making a booking, submitting payment, or using our services, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

About Us

Pampered Perfectly Ltd
48 High Street, Cheam, Surrey, SM3 8RW
Email: info@pampered-perfectly.com
Phone: 07591 899 579

Pampered Perfectly Ltd provides children’s pamper parties, entertainment experiences, and related event services within the United Kingdom.

Booking Terms

All bookings are subject to availability.

A booking is not confirmed until:

A deposit or payment has been received, and
Confirmation has been issued by Pampered Perfectly Ltd

Pampered Perfectly Ltd reserves the right to refuse or decline bookings at its discretion.

Customers are responsible for ensuring all booking information provided is accurate and complete.

Deposits & Payments

A non-refundable £100 deposit is required to secure all bookings.

Full details regarding deposits, refunds, cancellations, and payment terms are outlined in our Refund & Cancellation Policy.

Pampered Perfectly Ltd accepts secure online payments through trusted payment providers including Stripe and bank transfer.

Customers are responsible for reviewing booking details before completing payment.

Party Packages & Services

Package details, pricing, timings, inclusions, and maximum guest numbers are subject to change without notice.

Pampered Perfectly Ltd reserves the right to make reasonable adjustments to services, products, treatments, decorations, or activities where necessary due to:

Availability
Safety
Supplier issues
Operational requirements
Staff availability

Images displayed on the website and social media are for illustrative purposes and may vary slightly from the final setup.

Customer Responsibilities

Customers agree to:

Provide accurate information
Ensure suitable supervision of children at all times
Maintain respectful behaviour towards staff and guests
Ensure the venue is safe and suitable where applicable
Inform us of allergies or medical conditions before the event

Pampered Perfectly Ltd reserves the right to refuse or end services where behaviour is unsafe, abusive, threatening, disruptive, or inappropriate.

No refunds will be issued in these circumstances.

Allergies & Skin Sensitivity Disclaimer

Pampered Perfectly Ltd may use products including:

Nail products
Face products
Spa and pamper products
Cosmetic-style accessories
Glitter products
Skincare products

Parents or guardians must inform Pampered Perfectly Ltd before the event of:

Allergies
Skin sensitivities
Medical conditions
Existing skin conditions
Any relevant health concerns

While we aim to use child-friendly products where possible, Pampered Perfectly Ltd cannot guarantee that reactions or sensitivities will not occur.

Pampered Perfectly Ltd accepts no liability for reactions where relevant information has not been disclosed before the booking.

Parents or guardians are responsible for determining suitability for participating children.

Health & Safety

Pampered Perfectly Ltd reserves the right to modify or stop activities if health and safety concerns arise.

Customers must ensure:

Safe access to the venue
Adequate space for activities
Safe electrical access where required
Suitable conditions for staff and guests

Pampered Perfectly Ltd may refuse service where conditions are considered unsafe.

Photography & Social Media

Pampered Perfectly Ltd may occasionally take photographs or videos during events for promotional, website, or social media purposes.

Where possible, consent will be requested before identifiable photographs are used publicly.

Customers who do not wish photographs or videos to be used must notify Pampered Perfectly Ltd in writing before the event.

Unauthorised photography, filming, or recording of staff or other guests in a harmful, abusive, or inappropriate manner is prohibited.

Pampered Perfectly Ltd reserves the right to remove or request removal of inappropriate content involving staff, branding, or customers.

Safeguarding

Pampered Perfectly Ltd is committed to maintaining a safe and respectful environment for children, guests, and staff.

Any behaviour considered:

Dangerous
Abusive
Threatening
Inappropriate
Discriminatory
Harassing

may result in immediate termination of services.

Pampered Perfectly Ltd reserves the right to refuse bookings or end events where safeguarding concerns arise.

Online Bookings & Website Use

Customers agree not to:

Misuse the website
Attempt fraudulent transactions
Introduce malicious software
Attempt unauthorised access to systems
Copy or reproduce website content without permission

Pampered Perfectly Ltd reserves the right to restrict or terminate access to the website where misuse is detected.

Intellectual Property

All website content including:

Logos
Branding
Images
Text
Graphics
Designs
Marketing materials

remain the intellectual property of Pampered Perfectly Ltd unless otherwise stated.

Content may not be copied, reproduced, distributed, or reused without written permission.

Limitation of Liability

To the maximum extent permitted by law, Pampered Perfectly Ltd shall not be liable for:

Indirect or consequential losses
Travel disruptions
Venue-related issues
Customer negligence
Allergic reactions not disclosed in advance
Third-party service failures
Technical website interruptions
Delays outside reasonable control

Nothing within these Terms & Conditions excludes liability where exclusion is unlawful under UK law.

Force Majeure

Pampered Perfectly Ltd shall not be held responsible for delays, cancellations, or service interruptions caused by events outside reasonable control, including:

Severe weather
Government restrictions
Illness
Emergencies
Transport disruption
Utility failures
Supplier failures
Natural disasters

Third-Party Links

Our website may contain links to external websites or services.

Pampered Perfectly Ltd is not responsible for the content, availability, or privacy practices of third-party websites.

Privacy & Data Protection

Use of our website and services is also governed by our:

Privacy Policy
Cookie Policy
Refund & Cancellation Policy

Customers are encouraged to review these policies carefully.

Changes to These Terms

Pampered Perfectly Ltd reserves the right to update or amend these Terms & Conditions at any time.

Updated versions will be published on the website with a revised effective date.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

Pampered Perfectly Ltd
48 High Street, Cheam, Surrey, SM3 8RW
Email: info@pampered-perfectly.com
Phone: 07591 899 579